FreemanGroup, founded by Bill Freeman in 1985, is a global service consultancy company headquartered in Richardson, TX with offices in Florida, London, Costa Rica, and Puerto Rico. The company has worked with diverse clients in the US, Latin America, Europe, Asia, the Caribbean, and more, including government and tourist boards, hotels, casinos, cruise ships, and airlines. FreemanGroup offers proprietary training workshops, instructor certification programs, and measurement solutions such as mystery shop, customer survey, and employee opinion survey programs. The company's passion for people and relationships is rooted in the spirit of the people of Westhope, England and drives their commitment to excellence.
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