InComm
2.2 ★★★★★ 50+ reviews
Business Contact
M. Brooks Smith
Chief Executive OfficerPhone: (404) 601-1001
Email: b.smith@incomm.com
Contact Information
Phone: (770) 240-6100
Phone: (800) 546-2756
Phone: (800) 352-3084
Hours: Show
Web: www.incomm.com
Email: support@incomm.com
Fax: (404) 601-1000
Facebook Profile: Visit
Yelp Page: Visit
Twitter Feed: Visit
Google Maps: Visit
LinkedIn Profile: Visit
Foursquare: Visit
Edit: Edit or Remove
Business Description
InComm is a leader in the payments and prepaid card industry, providing a variety of products and services related to reloadable cards, gift cards, long distance calling, wireless services, games, and music. Despite the large holds registered by the company, many customers have experienced difficulties in the form of fraudulent charges on credits and debit cards, lack of customer service and access, and other issues. Customers have expressed frustration with the company's opaque policies, opposition to refunds, and lack of access to account information. In some cases, filing a formal complaint or sending a fax has allowed them to resolve the issue. While InComm offers state of the art solutions and products that provide value to customers, their customer service policies can be a source of significant difficulty for buyers.
* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Employees: 1000-10000
Revenue: USD 48,300,000
Founded: 1992
Filing Number: 167961
Industry
Corporate management
Corporate management
Engaged in:
Manufacturing, Activities of head offices
Manufacturing, Activities of head offices
ISIC Codes
7010, C
7010, C
Questions & Answers
Q1
How long has InComm been in business?
InComm has been in business for around 34 years.Q2
What is the phone number for InComm?
The phone number for InComm is (770) 240-6100.Q3
Where is InComm located?
InComm is located at 250 Williams St NW Fl 5, Atlanta, Georgia (U.S. state), 30303.Q4
What days are InComm open?
InComm is open Mon–Fri 9 AM–5 PM; closed Sat–Sun.Q5
Is there a primary contact for InComm?
M. Brooks Smith (Chief Executive Officer) at InComm. You can contact M. Brooks Smith at email address b.smith@incomm.com.Q6
Are there other contacts associated with InComm?
We have 8 additional contact(s) for InComm. They include: Bob Skiba, Ken Taylor, Michael D. Gruenhut, James Gibson, Amy Sciarrone, Phil Graves, Kirk Callwood & Robert Skiba.Q7
What is the web address (URL) for InComm?
The website for InComm is www.incomm.com.Q8
What are the annual sales for InComm?
InComm has annual sales of approximately USD 48,300,000.Q9
Does InComm have somewhere to park?
Yes, InComm has a parking lot available.Crowdsourced FAQs
Q1
What products and services does InComm provide?
InComm provides prepaid cards, reloadable cards, gift cards, long distance calling, wireless services, games, and music.Q2
How do I resolve issues with my InComm account?
Customers may attempt to contact InComm’s headquarters in Atlanta directly by navigating their phone tree to reach someone who can address the issue. Alternatively, customers may attempt to file an FDIC complaint, as some cards are FDIC-insured.Q3
What kind of fraud have customers experienced?
Customers have experienced unauthorized charges on their credit and debit cards, lack of access to account information, and other issues.Q4
What do customers have to say about the level of customer service?
Customers have expressed frustration with the company’s opaque policies, opposition to refunds, and lack of access to account information. In some cases, filing a formal complaint or sending a fax has allowed them to resolve the issue.Q5
Are there any tips for buyers wishing to buy products from InComm?
Retailers are advised to steer clear of InComm as customers may encounter difficulties when attempting to resolve issues with their account.Q6
What are the most effective methods to receive support from InComm?
The most effective options for receiving support from InComm is to call their headquarters in Atlanta directly by navigating their phone tree to reach someone who can address the issue, or to attempt to file an FDIC complaint, as some cards are FDIC-insured.Additional Businesses at this Address
250 Williams St NW Fl 5 Atlanta, Georgia (U.S. state), 30303
Businesses in Zip Code 30303
Businesses in 30303: 25,038
Population: 5,792
Categories
Professional Services: 23%
Shopping: 20%
Medical: 12%
Other: 45%
Price
Moderate: 44%
Inexpensive: 41%
Expensive: 12%
Very Expensive: 3%
Other: 0%
Area Codes
404: 82%
678: 12%
Other: 6%
Neighborhoods
Downtown: 94%
Other: 6%
Stats and Demographics for Zip Code 30303
Race
Black Or African American: 74%
White: 18%
Hispanic or Latino: 5%
Asian: 1%
American Indian Or Alaskan Native: 0%
Native Hawaiian & Other Pacific Islander: 0%
Other: 1%
Gender
Male: 70%
Female: 30%
Other: 0%
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