Inter-Tel Group & Pension

Inter-Tel Group & Pension is a claims administrator based in Richardson, Texas, specializing in providing administrative services for insurance companies. Their services include handling employee dependent eligibility, identification and prescription cards, COBRA and HIPPA compliance, monthly billings, and daily electronic transfers of eligibility to prescription drug carriers. They also offer marketing assistance through self-funded bids, stop loss carrier selection, new case setup, and plan document preparation. HealthWatch, established in 2001, provides internal utilization review and large case management. The company prides itself on its efficient claims processing, with a claim turnaround average of six to eight days, direct access to assigned examiners, external auditing of claims processing, and the capability to perform electronic claims.