Q1
What type of insurance services does Kemper offer?
Kemper Insurance offers financial services and insurance products, including property and casualty, life and health insurance. Q2
How many states does it operate in?
Kemper operates in more than 20 different states. Q3
What sort of services does Unitrin provide to its clients?
Unitrin provides its clients with various online services, such as order placement, claims processing and quotes.Q4
How can I get in contact with Kemper?
You can contact Kemper via their Facebook page, which is open weekdays from 9 to 5 Eastern, or you can call 866.536.7376 to report a claim. You can also send them feedback via direct message or email them at smhelp@kemper.com. Q5
What is the Kemper experience usually like?
The Kemper experience varies depending on the customer. Some clients found Kemper to be helpful and easily navigable in repairing damages done to their home after a bad storm, while others have had negative experiences with slow customer service or even claims being denied. Q6
What has Kemper been accused of?
Kemper has been accused of unethical behaviour, such as running people in circles to get the most out of a claim. Q7
How long does it usually take for Kemper to process a claim?
The time it takes for Kemper to process a claim can vary depending on the circumstances. Some customers have reported waiting up to 6 weeks for their claims to be resolved.Q8
What are the hours of Kemper’s customer service?
Kemper’s customer service is available via their Facebook page Monday to Friday from 9am to 5pm Eastern. Q9
What if I’m not satisfied with my experience with Kemper?
If you're not satisfied with your experience with Kemper, please feel free to contact them, or look into other insurance companies that may better suit your needs. Q10
Why is Kemper considered to be a “fast talking con artist”?
Some customers have reported that Kemper is less focused on customer retention, and more focused on making a quick buck. As a result, some customers perceive Kemper’s behaviour as being fast and sloppy, which has lead to accusations of them being con artists. * These FAQs were generated by AI based on crowd-sourced data and may not be completely accurate.