Q1
Does King Architectural Metals offer a national service?
Yes, King Architectural Metals is a nationwide supplier, offering ornamental and architectural metal to thousands of customers across the US.Q2
What do you specialise in?
King Architectural Metals specialise in metal for stair, fence, gate, and decorative needs.Q3
Are all orders treated with care and attention?
Yes, King Architectural Metals adhere to one primary principle: "Every order, large or small, is received with gratitude, pulled, quality-control checked, and shipped with equal care and attention".Q4
What happens if there is a mistake?
If a mistake is made, King Architectural Metals will make it right as soon as possible.Q5
Is there a loyalty or discount scheme?
King Architectural Metals offers a 10% holiday discount on orders and often special offers on specific products.Q6
What is the usual turnaround time?
Orders are usually shipped the same day they are placed, so turnaround time is very quick.Q7
Does King Architectural Metals offer customer service?
Yes, King Architectural Metals employ a friendly, professional customer service team.Q8
Are products of a good quality?
Yes, King Architectural Metals use only quality materials and have a quality-control process in place.Q9
How is delivery handled?
Delivery is handled through UPS, with customers often receiving their orders the very next day.Q10
Do customers have to pay a restocking fee if there is an error?
Yes, customers may have to pay a 20% restocking fee for any errors. * These FAQs were generated by AI based on crowd-sourced data and may not be completely accurate.