Ring is a company known for its smart home security systems and doorbells. With its wide range of products, users have given all varying types of reviews. While some have praised the customer service by Ring for their polite and knowledgeable representatives, others have criticized their censorship practices and poor responsiveness. With Ring's Pro Video Doorbell in particular, some customers have praised its ease of installation and level of efficiency, while others have complained about reliability issues, particularly relating to a loss of connection or receiving a defective product. Customer service has also been a point of contention, with some complaining about long delays in receiving or processing refunds, as well as unprofessional responses to queries.
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* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Revenue: USD 500,000 - 999,999
Founded: 2013
Industry Professional Services » Corporate management
Engaged in: Activities of head offices
ISIC Codes 7010 NAICS Codes 551114
Questions & Answers
Q1
Where is Ring located?
Ring is located at 1523 26th Street, Santa Monica, California, 90404.
Q2
What days are Ring open?
This listing has been marked as closed.
Ring is open Mon–Fri 8 AM–5 PM; closed Sat–Sun.
Q3
Are there other contacts associated with Ring?
We have 9 additional contact(s) for Ring. They include: Pauline P. Jaturongpanich, Roxana Azizi, Rebecca Kwok Marquez, Matt England, Lamar Duriel Daniels, Joshua Edward Lennon, Eric Kuhn, James Siminoff & Aubrey Brenner.
Ring has annual sales of approximately USD 500,000 - 999,999.
Q6
Does Ring have somewhere to park?
Yes, Ring has parking available.
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Crowdsourced FAQs
Q1
How reliable are Ring's products?
User reviews of Ring's products vary. Some have reported reliability issues with the Pro Video Doorbell in particular, such as a loss of connection or defective product.
Q2
What is Ring's customer service like?
Feedback on Ring's customer service has been mixed. Some have praised the service for being polite and knowledgeable, while others have complained of unprofessional responses to queries and long delays in refunds.
Q3
Does Ring censor customers' posts?
Yes, Ring has been known to censor posts made by customers e.g. blocking a post about an incident involving a delivery driver.
Q4
Are Ring's products easy to install?
Some customers have reported that Ring's products are relatively easy to install,such as the Pro Video Doorbell.
Q5
How long does Ring take to process refunds?
Refunds for Ring customers can take up to 14-21 days to process, depending on the circumstances.
Q6
What features does the Ring Pro Video Doorbell have?
The Ring Pro Video Doorbell is a security camera which alerts users when motion is detected and provides a live video feed. It also has a two-way communication feature, allowing users to speak directly with visitors.
Q7
Does the Ring Pro Video Doorbell require a battery?
No, the Ring Pro Video Doorbell is powered by an existing doorbell's wiring system.
Q8
Does Ring offer free solar signs?
According to customer reviews, Ring has offered free solar signs in certain geographical locations, but not necessarily to all customers.
Q9
Does the Ring Pro Video Doorbell reset its timer quickly?
The Ring Pro Video Doorbell is reported to take around three minutes to reset its timer after motion is detected.
Q10
Does the Ring Pro Video Doorbell work with a 5G network?
Some customers have reported difficulty in connecting the Ring Pro Video Doorbell to a 5G network. It is suggested that the 2.4G frequency band is used instead.
* These FAQs were generated by AI based on crowd-sourced data and may not be completely accurate.