SeatGeek
2.1 ★★★★★ 100+ reviews
Business Contact
Russell D'Susza
Chief Executive OfficerContact Information
Phone: (888) 506-4101
Phone: (201) 323-5876
Phone: (800) 778-7879
Hours: Show
Email: jack@seatgeek.com
Facebook Profile: Visit
Yelp Page: Visit
Twitter Feed: Visit
Google Maps: Visit
Instagram: Visit
LinkedIn Profile: Visit
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Business Description
SeatGeek is a ticket search engine that makes finding tickets to live entertainment events easier. The company searches dozens of the biggest ticket sites and presents the results all in one place. However, SeatGeek has been hammered by customers with complaints ranging from wrong tickets being sent due to system glitches, long wait times on hold, terrible customer service, lack of respect for customers' time, only allowing Americans to resell tickets, not providing tickets purchased, and not offering refunds for cancelled events. With these criticisms in mind, it appears that SeatGeek may need to do some revamping of their services in order to appease customers.
* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Revenue: USD 500,000
Founded: 2009
Filing Number: 126100098
Industry
Professional Services » Corporate management
Professional Services » Corporate management
Engaged in:
Event Ticket Seller, Activities of head offices
Event Ticket Seller, Activities of head offices
ISIC Codes
7010, 9609
NAICS Codes
551114
7010, 9609
NAICS Codes
551114
Questions & Answers
Q1
How long has SeatGeek been in business?
SeatGeek has been in business for around 17 years.Q2
What is the phone number for SeatGeek?
The phone number for SeatGeek is (888) 506-4101.Q3
Where is SeatGeek located?
SeatGeek is located at 902 Broadway Fl 10, New York City, 10010.Q4
What days are SeatGeek open?
SeatGeek is open Mon–Sun 10 AM–10 PM.Q5
Is there a primary contact for SeatGeek?
Russell D'Susza (Chief Executive Officer) at SeatGeek.Q6
Are there other contacts associated with SeatGeek?
We have 9 additional contact(s) for SeatGeek. They include: Jack Groetzinger, Russell d'SOUZA, Michelle Pishkur, Raj Rao, Abby Fink, Spencer Noon, Steve Ritter, Adam Quint & Stephen Damico.Q7
What is the web address (URL) for SeatGeek?
There is no website listed for SeatGeek, but you can find SeatGeek on .Q8
What are the annual sales for SeatGeek?
SeatGeek has annual sales of approximately USD 500,000.Crowdsourced FAQs
Q1
What is SeatGeek?
SeatGeek is a ticket search engine that makes finding tickets to live entertainment events easier by searching dozens of the biggest ticket sites and presenting the results all in one place.Q2
What do customers say about SeatGeek?
Customers have had several complaints about SeatGeek, such as wrong tickets being sent due to system glitches, long wait times on hold, terrible customer service, lack of respect for customers' time, only allowing Americans to resell tickets, not providing tickets purchased, and not offering refunds for cancelled events.Q3
Does SeatGeek offer refunds?
SeatGeek does offer refunds in some cases such as when verified issues are covered by their Buyer Guarantee, however they do not offer refunds for cancelled events.Q4
Does SeatGeek offer customer service?
SeatGeek does offer customer service, however customers have had complaints about long wait times on hold and terrible customer service.Q5
Does SeatGeek offer ticket transfers?
SeatGeek does offer ticket transfers which can be found on their website, however customers have had complaints that only Americans are able to resell tickets.Q6
Is SeatGeek reliable?
Customers have had complaints of wrong tickets being sent due to system glitches as well as not providing tickets purchased, so it appears SeatGeek may need to do some revamping of their services in order to improve reliability.Similar Companies Nearby
Additional Businesses at this Address
902 Broadway Fl 10 New York City, 10010
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Businesses in Zip Code 10010
Businesses in 10010: 27,991
Population: 32,125
Categories
Professional Services: 26%
Shopping: 18%
Medical: 16%
Other: 40%
Price
Moderate: 50%
Inexpensive: 24%
Expensive: 20%
Very Expensive: 6%
Other: 0%
Area Codes
212: 78%
646: 11%
917: 5%
Other: 6%
Neighborhoods
Manhattan: 88%
Other: 12%
Stats and Demographics for Zip Code 10010
Race
White: 73%
Asian: 9%
Hispanic or Latino: 8%
Black Or African American: 6%
American Indian Or Alaskan Native: 0%
Other: 3%
Gender
Female: 54%
Male: 46%
Other: 0%
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