Q1
What services does Sterling HSA provide?
Sterling HSA provides administration services for Health Savings Accounts (HSAs), Health Reimbursement Arrangements (HRAs), Flexible Spending Accounts (FSAs), Pop Accounts (POPs), and COBRA, as well as compliance services, such as ERISA Wrap, Form 5500 Filing, non-discrimination testing, and requirements under the Patient Protection Affordable Care Act (PPACA).Q2
When was Sterling founded?
Sterling was founded in 2004.Q3
What is the purpose of Sterling?
Sterling’s purpose is to provide employers and consumers control of healthcare spending and access to resources to help manage their money and their health.Q4
What are the reviews for Sterling HSA like?
Sterling HSA has mixed reviews. Some customers have praised their helpful customer service and fast reimbursement times when filing claims, while others have had difficulty in communicating with customer service representatives.Q5
Does Sterling offer any additional services on top of administering HSAs?
Yes, Sterling also offers compliance services, such as ERISA Wrap, Form 5500 Filing, non-discrimination testing, and requirements under the Patient Protection Affordable Care Act (PPACA).Q6
How do I contact Sterling HSA?
You can contact Sterling HSA's customer support team by phone, email, or online.Q7
Does Sterling HSA charge a monthly fee?
Yes, Sterling HSA charges a monthly fee of at least $8.75 per account.Q8
Does Sterling HSA charge a fee to transfer an account to another HSA provider?
Yes, Sterling HSA may charge a fee to transfer an account to another HSA provider.Q9
How quickly does Sterling HSA process reimbursements?
Sterling HSA typically processes reimbursements within 3 days.Q10
What type of feedback have customers given about their experience with Sterling HSA?
Customers have given both positive and negative feedback about their experience with Sterling HSA. Some customers have praised their helpful customer service representatives and fast reimbursement times when filing claims, while others have had difficulty in communicating with customer service representatives and had issues with fees and transfer processes. * These FAQs were generated by AI based on crowd-sourced data and may not be completely accurate.