Travelers
Contact Information
Phone: (206) 464-3400
Phone: (206) 956-1607
Phone: (206) 464-5738
Hours: Show
Web: www.travelers.com
Email: 4-esu@travelers.com
Fax: (206) 464-3430
Facebook Profile: Visit
Yelp Page: Visit
Twitter Feed: Visit
Google Maps: Visit
LinkedIn Profile: Visit
Bing Maps: Visit
Edit: Edit or Remove
Business Description
Travelers is an insurance company with much to be desired. Customers consistently complain about their long wait times for things such as the reimbursement for repair work after a collision. Others have experienced issues when requesting roadside assistance, as well as bad customer service with problems ranging from not calling back, to fees being added without informing the customer, and even lying in order to not pay claims. Additionally, they have terrible phone service, with people being transferred between departments without ever having their call answered.
* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Revenue: USD 500,000
Founded: 1996
Industry
Financial Services
Financial Services
Engaged in:
Insurance Agency
Insurance Agency
ISIC Codes
6622
SIC Codes
6411
NAICS Codes
524210
6622
SIC Codes
6411
NAICS Codes
524210
Questions & Answers
Q1
How long has Travelers been in business?
Travelers has been in business for around 30 years.Q2
What is the phone number for Travelers?
The phone number for Travelers is (206) 464-3400.Q3
Where is Travelers located?
Travelers is located at 1501 4th Ave UNIT 2400, Seattle, WA 98101, United States, Washington (state).Q4
What days are Travelers open?
Travelers is open Mon–Fri 8:30 AM–6:30 PM; Sat 8:30 AM–6 PM; closed Sun.Q5
Is there a primary contact for Travelers?
Richard Bass (Manager) at Travelers. You can contact Richard Bass at email address richardbass@dwt.com.Q6
Are there other contacts associated with Travelers?
We have 9 additional contact(s) for Travelers. They include: Chris West, Janet Blankley, Terri L. Carter, Kevin Johns, Dave Wolfe, Jacob Wein, David W. Lee, Joe LaMott & James Birchall.Q7
What is the web address (URL) for Travelers?
The website for Travelers is www.travelers.com.Q8
What are the annual sales for Travelers?
Travelers has annual sales of approximately USD 500,000.Crowdsourced FAQs
Q1
Are there any hidden fees customers should be aware of when working with Travelers?
Customers have reported fees being applied without any prior notification. It is advisable to read your policy terms and conditions and to contact Travelers directly with any questions.Q2
How long does it typically take for Travelers to process and pay a claim?
The length of time for a claim to be processed and paid will vary based on the individual claim. However, customers have complained about lengthy wait times of up to 16 months for reimbursement after a collision.Q3
Does Travelers offer 24/7 customer service?
The exact hours of customer service vary, but customers have reported long wait times and having their calls cut off or redirected without being answered.Q4
Are there any alternatives to Travelers?
There are many alternative insurance companies offering comparable services. It is best to shop around and compare policies before making a decision.Q5
How reliable is Travelers when dealing with roadside assistance?
Customers have experienced issues with Travelers regarding roadside assistance, including sending broken links and not supplying the towing company with the necessary information.Q6
Are customers happy with Travelers?
Customer opinion with regards to Travelers is varied. While some are pleased with the rates offered by Travelers, many have reported issues with customer service, processing of claims, and phone service.Additional Businesses at this Address
1501 4th Ave UNIT 2400, Seattle, WA 98101, United States
Businesses in Zip Code 98101
Businesses in 98101: 25,710
Population: 11,433
Categories
Professional Services: 29%
Medical: 15%
Shopping: 15%
Other: 40%
Price
Moderate: 52%
Inexpensive: 25%
Expensive: 19%
Very Expensive: 3%
Other: 0%
Area Codes
206: 97%
Other: 3%
Neighborhoods
Belltown: 14%
Central Business District: 53%
Downtown: 26%
Other: 8%
Stats and Demographics for Zip Code 98101
Race
White: 72%
Black Or African American: 10%
Asian: 8%
Hispanic or Latino: 5%
American Indian Or Alaskan Native: 2%
Native Hawaiian & Other Pacific Islander: 0%
Other: 2%
Gender
Male: 55%
Female: 45%
Other: 0%